NHTSA Complaint #10777984 — 2015 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10777984
Vehicle 2015 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage 1,221 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WE HAD STOPPED AT A RED LIGHT AND THEN WE PROCEEDED THROUGH THE LIGHT AND THE TRANSMISSION SHIFTED HARD FROM 1ST TO 2ND GEAR (AUTO TRANSMISSION) BUT DIDN'T THINK ANYTHING ABOUT IT. WE THEN TURNED INTO A PARKING LOT AT TAMPA INTERNATIONAL AIRPORT AND THE VEHICLE'S ENGINE JUST SHUT DOWN BEFORE WE CAME TO A STOP. WE COASTED INTO A PARKING SPACE AND THE AUTOMOBILE WAS UNRESPONSIVE TO ME TRYING TO SHUT EVERYTHING DOWN FOR APPROXIMATELY 3 TO 5 SECONDS. THERE WAS A NOTIFICATION THAT APPEARED ON THE DASH WHEN THE ENGINE SHUT DOWN BUT I DON'T REMEMBER WHAT IT SAID. IT THEN ALLOWED ME TO DEPRESS THE START/STOP BUTTON THAT ALLOWED THE ELECTRICAL SYSTEM TO SHUT DOWN FOR A RE-START. I THEN RESTARTED THE ENGINE AND PICKED UP MY PASSENGER AND DROVE HOME. THE VEHICLE HAS BEEN PROBLEM FREE BEFORE THE INCIDENT AND DID NOT CAUSE ANY PROBLEMS ON OUR RETURN DRIVE HOME. WE WERE VERY LUCKY TO HAVE BEEN IN A PARKING LOT AND NOT ON A BUSY HIGHWAY PULLING IN FRONT OF ONCOMING TRAFFIC.

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