NHTSA Complaint #10764544 — 2013 FORD EDGE

DRIVER DOOR AJAR NOTIFICATION APPEARS ON THE DASHBOARD, ALTHOUGH THE DRIVER DOOR IS SHUT. WHILE DRIVING, THE NOTICE CONTINUES TO BEEP AND ALERTS THE DRIVER TO PUT THE VEHICLE INTO PARK WHICH IS CAUSING A SAFETY ISSUE OF DRIVER DISTRACTION. WHILE DRIVING, THE DOORS WILL NOT LOCK WHICH CAUSES A ANOTHER SAFETY HAZARD. IN ADDITION TO THESE BEING A SAFETY CONCERN, THE INTERIOR LIGHTS DO NOT SHUT OFF. NOW I AM CONCERNED THAT I MAY GET STRANDED SOMEWHERE WITH A DEAD BATTERY. MY VEHICLE WAS PURCHASED BRAND NEW, IS NOW 2 1/2 YEARS OLD WITH ONLY 34,000 MILES AND THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS ISSUE. WHEN I CONTACTED THE DEALERSHIP, THEY SAID THEY COULD GET ME AN APPOINTMENT 5 DAYS LATER. THIS WAS NOT ACCEPTABLE AND NOW THEY ARE GETTING ME IN THE FOLLOWING DAY.