NHTSA Complaint #10764274 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10764274
Vehicle	2013 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2014
Date Filed	September 16, 2015
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE DOOR AJAR INDICATOR IS ACTIVE WHEN THE DOOR IS CLOSED. IT WILL REMAIN SAYING AJAR AFTER MULTIPLE (30+) TRIES TO OPEN AND CLOSE THE DOOR BEFORE IT RIGHTS ITSELF. THIS HAS BECAME DANGEROUS AS DURING NIGHT TIME THE INTERIOR LIGHTS REMAIN ON AND IMPAIRS DRIVERS ABILITY TO SEE SURROUNDINGS. ALSO, SINCE THIS ISSUE BECOMES IRRITATING, IT CAUSES THE DRIVER TO OPEN AND CLOSE THE DOOR MULTIPLE TIMES WHILE DRIVING, IN HOPES THE SENSOR WILL CORRECT ITSELF. DUE TO THESE ISSUE I EXPECT FORD TO WARRANTY THE DOOR SWITCH SENSOR FOR A MORE RELIABLE DESIGN.

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