NHTSA Complaint #10760222 — 2016 MAZDA CX-5
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 10760222 |
| Vehicle | 2016 MAZDA CX-5 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
AFTER ONE MONTH OF OWNERSHIP, A CRACK DEVELOPED IN THE WINDSHIELD FROM THE TOP, CENTER. THE CRACK EXTENDED DOWN TO THE CENTER OF THE WINDSHIELD CREATING A LARGE OBLONG OVAL. THERE IS NO EVIDENCE OF BEING HIT BY ROAD DEBRIS. THE MAZDA SERVICE CENTER CONFIRMED THIS AND DECLARED IT A MANUFACTURER DEFECT. IT HAS BEEN OVER 5 WEEKS AND I AM STILL WAITING FOR THE REPLACEMENT WINDSHIELD TO ARRIVE. THE ISSUE APPEARS TO BE RAMPANT ENOUGH THAT NEW WINDSHIELDS ARE BACK ORDERED WITH NO INDICATION OF WHEN IT WILL BE AVAILABLE.
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