NHTSA Complaint #10733503 — 2013 FORD EDGE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10733503 |
| Vehicle | 2013 FORD EDGE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 46,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
ONE DAY WHILE DRIVING THE DOOR AJAR ALERT CAME ON THE DASHBOARD. WHEN I COULD DO SO, I OPENED AND CLOSED THE DOOR. THE ALERT REMAINED ON. TOOK IT TO THE FORD DEALERSHIP TO HAVE IT LOOKED AT AND THEY SAID IT'S THE DOOR AJAR LATCH ASSEMBLY HAS FAILED AND THAT IT'S A COMMON PROBLEM. IT COULD BE FIXED FOR $500. I SAID NO THANK YOU. IT WOULD TAKE ME 5+ TIME OF SLAMMING THE DOOR CLOSED TO GET THE ALERT TO GO OFF. ONCE I WOULD GET THE ALERT OFF, I WOULD ACCESS MY CAR VIA THE PASSENGER SIDE. EVENTUALLY THAT HAS STOPPING WORKING AND THE DOOR AJAR ALERT IS ON CONSTANTLY. WHILE DRIVING, THIS BRINGS UP A "SHIFT TO PARK" ALERT EVERY TIME I CAN TO A STOP. IN ADDITION TO THAT, NOW WHILE DRIVING AND I LOCK THE DOORS FROM INSIDE THE CAR, THEY LOCK AND THEN IMMEDIATELY UNLOCK. ALL 4 DOORS. FURIOUS WITH ALL THE PROBLEMS AND FORD HAS DONE NOTHING ABOUT IT.
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