NHTSA Complaint #10724125 — 2009 FORD ESCAPE HYBRID

ON WED, JUN 3, 2015 - I WAS DRIVING, ENGINE CUT OUT AND WOULD NOT LET ME GO OVER 35-40, WRENCH LIGHT CAME ON, I PULLED OVER, STOPPED, TURNED IGNITION OFF, WAITED A MINUTE, TURNED BACK ON, WRENCH LIGHT STAYED OUT. ON FRI, JUN 5, 2015 - I CALLED THE LOCAL FORD DEALER FOR AN APPOINTMENT, GOT ONE FOR MON, JUNE 8, 2015. AS I STARTED DRIVING, THE SAME THING HAPPENED EXCEPT AFTER I STARTED THE CAR AND BEGAN DRIVING AGAIN THE WRENCH LIGHT CAME ON AND THE SERVICE ENGINE LIGHT CAME ON. I HAD THE CAR TOWED TO THE DEALER. MON, JUN 8, 2015 - WAS CALLED AND INFORMED THE THROTTLE BODY NEEDED TO BE REPLACED, AND THAT IT IS NOT COVERED UNDER THE CONSUMER SATISFACTION PROGRAM 13N03. WAS TOLD IT ONLY APPLIES TO GAS MODELS NOT HYBRIDS. I WILL BE CONTACTING FORD TO FILE A FORMAL COMPLAINT.