NHTSA Complaint #10984931 — 2009 FORD ESCAPE HYBRID

MY 2009 ESCAPE HYBRID HAD THE SAME THROTTLE BODY FAILURE AS SHOWN IN PE13003 AND DP12006. I WAS DRIVING ON BUSY STREET ON WAY TO AIRPORT WHEN WRENCH LIGHT AND ENGINE LIGHT CAME ON AND CAR LOST POWER TO ACCELERATE WHICH WAS SCARY TO SAY THE LEAST! I MANAGED TO DRIVE (OR RATHER LIMP) TO SIDE STREET TO PREVENT BEING HIT AND TRIED TURNING ENGINE ON AND OFF. WRENCH LIGHT WENT OFF BUT ENGINE LIGHT REMAINED ON AND DROVE CAR TO FORD DEALER IN LIMP MODE. I WAS ADVISED BY THEM THAT MY CAR WENT INTO LIMP MODE TO PREVENT ANY FURTHER DAMAGE TO ENGINE. I LET THEM KNOW I HAVE EXTENDED WARRANTY(PREMIUM ESP) THAT WAS GOOD UP TO 109,913 MILES /AUG. 2017 AND CURRENTLY HAD 108,287MILES. THE THROTTLE IS COVERED UNDER THIS WARRANTY HOWEVER I WAS TOLD THE THROTTLE DID NOT NEED REPLACING. I WAS TOLD THE THROTTLE WAS SPITTING GAS AS THROTTLE DOOR NOT OPENING PROPERLY AND "THE THROTTLE HAD A COLD WHICH NEEDED TAKING CARE OF" AND JUST NEEDED A THROTTLE/ FUEL INJECTION CLEANING SERVICE. I WAS CHARGED $346.18 FOR FUEL INJECTION CLEANING AND FLUSH, HYBRID BATTERY FILTER AND LABOR. I'M CONCERNED THIS WILL HAPPEN AGAIN AS THROTTLE WAS NOT REPLACED AND MY PROBLEM WAS IDENTICAL TO THE OTHERS INVESTIGATED IN PE13003. I DON'T UNDERSTAND WHY THROTTLE WASN'T REPLACED. ARE ESCAPE HYBRIDS NOT INCLUDED IN PREVIOUS INVESTIGATIONS? WHY NOT??? UNDER MY WARRANTY, IF THROTTLE WAS REPLACED IT WOULD HAVE COST ME LESS THAN CLEANING IT. IS THIS JUST A MONEY MAKING PLOY AT THE EXPENSE OF SAFETY? PLEASE ADVISE IF ESCAPE HYBRIDS WILL BE INVESTIGATED FOR THROTTLE PROBLEMS. THANK YOU