NHTSA Complaint #11113203 — 2009 FORD ESCAPE HYBRID

THROTTLE BODY REPLACEMENT AFTER REPETITIVE WRENCH LIGHT, LIMP MODE, AND ENGINE LIGHT. DEALER STATED OURS WAS NOT TO HAVE RECALL, BUT ACTIVE WARRANTY EXTENSION SHOWS OTHER 2.5L VEHICLES UNDER 150,000 MILES AND WITHIN THE 10 YEARS OF THE MODEL. LOOKING UP THE PART THEY ARE THE SAME PART NUMBERS BEING REPLACED NON HYBRIDS. THIS IS EXCLUDING VEHICLES THAT NOT ONLY ORIGINALLY COST MORE, BUT HAVE DEFECTIVE PARTS INT EH SAME YEAR RANGES AS OTHER 4 CYLINDERS. THEY ALSO HAVE 6 CYLINDERS SHOWING THAT THIS IS A MORE WIDESPREAD ISSUE WITH OTHER PARTS ON OTHER THROTTLE BODIES OUTSIDE THAT ENGINE SIZE. THIS SHOWS POOR MANUFACTURE OF SIMILAR AND FOR MINE THE SAME AS THE NON-HYBRID. WILL CONTACT NATIONAL SERVICE NEXT. HYBRIDS SHOULD BE INCLUDED. I HAVE HAD 5 AND FEEL MY CURRENT MODEL MAY BE NEXT AND IS SHOWING SOME SYMPTOMS. THIS 2009 HAS ALWAYS SHOWN SOME SURGING SURGING FOR THE 4 YEARS. IT IS IN THE SOUTH WHERE MOISTURE IS A PROBLEM WHEN HUMIDITY AND OCEAN SALT CAN AMPLIFY WHEN VISITING ON OCCASION. THE ISSUES APPEARED ON THE HIGHWAY AT FIRST IN A FEELING OF SURGING WHEN ON CRUISE CONTROL AND COULD BE SEEN IN THE RPM, ALMOST LIKE THE TRANSMISSION WAS SLIPPING. AS IT PROGRESSED WE REPLACED 3 EMISSION PARTS, AND FINALLY IN THE LAST MONTH THE CAR WAS CRIPPLED TO A POINT THAT THE CHECK ENGINE LIGHT CAME ON AND THE WRENCH LIGHT MAY OR MAY NOT LIGHT, BUT CAR WOULD NOT GO PAST 45MPH, AND EVEN FELT SLUGGISH LIKE IT WAS NOT ACCELERATING MAKING IT DANGEROUS TO DRIVE TO WORK. WE COULD NOT CALL OFF WORK TO TAKE IT TO THE SERVICE GARAGE, AND ALMOST HAD IT TOWED TO THE SHOP. THIS WAS SIMILAR TO THE 2005 WE HAD EXCEPT IT WAS DUE TO THE COOLANT CIRCULATION PUMP. THE ONLY DIFFERENCE WAS THE ENGINE DID NOT SHUT DOWN AFTER LIMPING AS THE OTHER DID. THEY NORMALLY ARE GOOD, BUT I FELT NOT REPRESENTED THIS TIME, AND THEY WERE JUST HAPPY TO HAVE ME PAY. I DO HAVE RECEIPT. 485.00