NHTSA Complaint #10715970 — 2012 MAZDA CX-9

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10715970
Vehicle 2012 MAZDA CX-9
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 35,982 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I EXPERIENCED UNEXPLAINED SUDDEN ACCELERATION WHILE STOPPED AT A STOP LIGHT. AT THE TIME OF THE INCIDENT THERE WAS ONE CAR STOPPED IN FRONT OF ME AND ONE BEHIND ME. FROM THE ONSET OF THE INCIDENT IT TOOK JUST A VERY FEW SECONDS, PROBABLY BETWEEN TWO AND FOUR, FOR THE ENGINE TO REV TO AN EXTREMELY HIGH SPEED. WHILE THIS WAS HAPPENINGS I COULD FEEL THE VEHICLE ATTEMPTING TO MOVE FORWARD FORCEFULLY WHILE I WAS APPLYING THE BRAKES VERY HARD. I SHIFTED INTO NEUTRAL AND TURNED OFF THE IGNITION. I THEN SHIFTED INTO PARK. I TURNED THE IGNITION ON AGAIN AND THE ENGINE CONTINUED TO REV AT A VERY HIGH SPEED. I IMMEDIATELY SHUT OFF THE ENGINE. I DECIDED TO START THE VEHICLE ONE MORE TIME. THIS TIME WHEN I TURNED ON THE IGNITION THE VEHICLE RAN NORMALLY. I CAUTIOUSLY DROVE IT FOR POSSIBLY FIVE MILES AND PARKED IT WHERE I COULD HAVE IT TOWED TO THE DEALERSHIP. I WAS ASKED ABOUT FLOOR MATS.THE ORIGINAL FLOOR MATS WERE IN THE VERY BACK OF THE VEHICLE AND I HAD WEATHERTECH MATS, IN THE FRONT OF THE CAR, WHICH WERE ATTACHED TO HOOKS IN THE FLOOR HOLDING THEN IN PLACE. THE DEALERSHIP DID TAKE THE SITUATION VERY SERIOUSLY. THEY DID INDICATED CONCERN ABOUT HAVING THE VEHICLE ON THE ROAD AGAIN. THEY TESTED THE VEHICLE FOR ANY COMPUTER CODES WHICH MIGHT INDICATE WHAT MAY HAVE CAUSED THE PROBLEM AND FOUND NOTHING. THEY CONTACTED MAZDA AND AT THE TIME THAT I SOLD THE CAR BACK TO THE DEALERSHIP THEY HAD NOT HEARD ANYTHING FROM MAZDA.

Related Complaints for the 2012 MAZDA CX-9

Other UNKNOWN OR OTHER Complaints

#11478977 Vehicle completely shuts off while driving making it hard to turn the steering wheel and apply brakes. Vehicle is abl...
#11322571 THE PASSENGER AUTOMATIC WINDOW MOTOR AND CONTROL STOPPED WORKING. THE CAR WAS MOVING ON A HIGHWAY WHEN IT STOPPED WOR...
#10928552 I RECEIVED A RECALL LETTER ON 6/2016 AND CALLED IN TO SCHEDULE OR REMEDY THE PROBLEM ON 07/18/2016, I TOLD THE PART W...
#10895524 BRAKE BOOSTER FAILED WHILE DRIVING CAUSING BREAK ABILITY TO FAIL COMPLETELY. CAR COULD NOT STOP. REALLY DANGEROUS SIT...
#10864955 WE HAVE NOTICED THE DIFFICULTY IN DEPRESSING THE BRAKE PAD ALONG WITH THE HISSING NOISE OVER THE PAST 1 MONTH AND IT ...

Recent Complaints for the 2012 MAZDA CX-9

#11665737 VEHICLE SPEED CONTROL While drive i feel like there is sticking something below the car when i am accelerating. And the acceleration beca...
#11640738 AIR BAGS My driver and passenger side curtain airbags randomly deployed without a collision. Thankfully I was at a stop sign w...
#11614843 STEERING Ball joints replaced due to tear in both rubber covers and driver side ball joint very loose. Was previously repaired...
#11547325 SERVICE BRAKES I was driving normally when I started sowing down and noticed the brakes were harder to push. I finally stopped just...
#11534076 POWER TRAIN The water pump suddenly started leaking and the mechanics I talk to said this is a very common problem with this vehi...
Check any vehicle history by VIN - Free vehicle history report