NHTSA Complaint #10704231 — 2003 FORD WINDSTAR

VEHICLE ON LIFT FOR OIL CHANGE WHEN MECHANIC NOTED THAT THE SUB-FRAME WAS ROTTED THROUGH ON THE DRIVER SIDE JUST ABOVE AND IN FRONT OF THE WHEEL. HE ALSO NOTED THAT A REPAIR BRACKET HAD BEEN INSTALLED AS PART OF THE RECALL ON THE PART OF THE FRAME BEHIND THE WHEEL. HE SAID HE WOULD NOT DRIVE THE CAR TOO MUCH LONGER WITHOUT GETTING IT REPAIRED. HE ADVISED THAT I SHOULD TAKE THE VEHICLE TO THE DEALER AND ADVISE FORD WHICH I DID. FORD DECLINED TO OFFER ANY ASSISTANCE SINCE IT WAS BEYOND THE RECALL WARRANTY PERIOD. THE REINFORCEMENT BRACKET WAS OBVIOUSLY NOT SUFFICIENT TO REPAIR THE CORROSION DAMAGE TO THE COMPLETE SUB-FRAME. *TR