NHTSA Complaint #10553586 — 2003 FORD WINDSTAR STEERING

Complaint Details

ODI Number	10553586
Vehicle	2003 FORD WINDSTAR
Component	STEERING
Date of Incident	November 23, 2013
Date Filed	November 24, 2013
Mileage	97,332 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MINI VAN STEERING STARTED MAKING CLUNKING NOISE WHILE TURNING. THEN I NOTICE STEERING WHEEL IS NOT STRAIGHT WHEN CAR IS DRIVING STRAIGHT AND SOMETHING WAS WRONG WITH ALIGNMENT. AUTOMECHANIC TOLD ME PASSENGER SIDE SUB-FRAME ROTTED OUT AND MINIVAN IS UNSAFE TO DRIVE. I INVESTIGATED POTENTIAL RECALL OF WINDSTAR MINIVANS - I AM VERY UPSET THAT THIS COULD HAVE CAUSED ME TO CRASH ON THE HIGHWAY. ONLY A VERY THIN PIECE OF METAL REMAINS HOLDING THE FRAME IN PLACE. MINIVAN IS UNDRIVABLE AND NEED TO REPLACE SUBFRAME. *TR

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