NHTSA Complaint #10703226 — 2013 FORD F-150

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW issue reported to NHTSA

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Complaint Details

ODI Number	10703226
Vehicle	2013 FORD F-150
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Date of Incident	April 1, 2015
Date Filed	April 1, 2015
Mileage	36,809 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DURING THE START UP OF MY 2013 FORD F-150 KING RANCH, I PROCEEDED TO UTILIZE THE REAR DEFROSTER TO GET THE ICE OFF THE REAR WINDOW. THE REAR WINDOW IS COMPRISED OF 3 PANELS OF GLASS, ONE ON EACH SIDE AND THE SLIDING WINDOW IN THE CENTER. THE PANEL BEHIND THE DRIVERS SIDE THEN PROCEEDED TO CRACK AND SPIDER ACROSS THE ENTIRE WINDOW. THE INITIAL SOUND LED ME TO BELIEVE IT WAS ANOTHER ISSUE AS IT WAS A LOUD BANG, BUT I THEN LOOKED IN MY REAR VIEW AND NOTICED THE CRACKED GLASS. IT RENDERS THE ENTIRE WINDOW USELESS AND A SAFETY HAZARD AS IT DISTORTS AND SKEWS MY VISION AND ABILITY TO SEE OUT OF IT SAFELY UNTIL I CAN ATTEMPT TO HAVE FORD RECTIFY THIS ISSUE. AFTER LOOKING ONLINE, IT APPEARS AS IF THIS IS A COMMON ISSUE, THAT REALLY SHOULD NOT HAPPEN TO BEGIN WITH. *TR

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