NHTSA Complaint #11165000 — 2013 FORD F-150

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WINDOW DEFOGGER WAS INOPERABLE A YEAR AGO. THE DEFOGGER BEGAN WORKING AGAIN THIS YEAR AND SHATTERED THE REAR WINDOW. THE CONTACT CALLED HOLIDAY FORD AT 877-478-5316 (LOCATED AT 390 N ROLLING MEADOWS DR, FOND DU LAC, WI 54937) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. *TT CONSUMER STATED REAR DEFROSTER STOPPED WORKING SOMETIME LAST YEAR. THIS WINTER CONSUMER TRIED IT AGAIN AND STARTED WORKING. DRIVERS SIDE REAR WINDOW SHATTERED AND CONSUMER STOPPED USING IT. THIS IS A COMMON PROBLEM REVEALED IN THE INTERNET.*JB