NHTSA Complaint #10689903 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR AXLE SUDDENLY FRACTURED CAUSING DAMAGE TO THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. AFTER CHECKING THE VIN FOR RECALLS, THE CONTACT DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V19300 (POWER TRAIN). THE FAILURE MILEAGE WAS 140,000.