NHTSA Complaint #10681939 — 2002 MERCURY MOUNTAINEER POWER TRAIN

Complaint Details

ODI Number	10681939
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	January 8, 2015
Date Filed	February 7, 2015
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

WHILE DRIVING THE "OD" LIGHT STARTED FLASHING AND THE VEHICLE WOULD NOT SHIFT FROM 2ND TO THIRD GEAR. IT WOULD JUST REV UP. IF YOU LET OFF THE GAS IT WOULD USUALLY SHIFT INTO 3RD GEAR. I WAS GOING TO TRY TO CHECK THE FLUID BUT COULDN'T FIND THE DIPSTICK. I CHECKED THE MANUAL AND FOUND OUT THERE IS NONE. WHEN I CHECKED ONLINE FOR HELP I FOUND ALL THE OTHER COMPLAINTS THAT WERE EXACTLY LIKE MINE. IT IS VERY DISAPPOINTING THAT FORD WILL NOT ISSUE A RECALL ON THIS OBVIOUSLY POORLY DESIGNED TRANSMISSION. THIS IS A VERY EXPENSIVE PART FOR AN OWNER TO REPLACE AND IS A SAFETY ISSUE AS YOU COULD LOSE THE ABILITY TO ACCELERATE AT A CRITICAL MOMENT. WITH AS MANY COMPLAINTS AS I AM SEEING ONLINE THERE SHOULD DEFINITELY BE A RECALL. I HOPE IT DOESN'T TAKE SOMEBODY GETTING HURT OR KILLED FOR ACTION TO BE TAKEN. *JS

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