NHTSA Complaint #10680490 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT 30 MPH, THE CONTACT NOTICED A BURNING RUBBER ODOR. IN ADDITION, THE CONTACT STATED THAT THE REAR DRIVER SIDE WHEEL WAS LEANING INWARD. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE DRIVER SIDE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 92,500. UPDATED 04/13/15*LJ THE CONSUMER STATED THE VEHICLE'S AXLE SUPPORT IS SUSCEPTIBLE TO RUSTING AS WELL. THE DEALERSHIP ADVISED THE ONLY WAY THEY WOULD REPAIR THE VEHICLE WOULD BE IF NHTSA ISSUED A SECOND RECALL. THE CONSUMER COMPLETED THE REPAIRS HIMSELF. UPDATED 11/12/2015 *JS