NHTSA Complaint #10676719 — 2015 FORD FIESTA

01/19/2015 MY BOYFRIEND HAD DRIVEN MY CAR TO THE STORE, ABOUT ONE MILE FROM MY HOME. ABOUT 10:40 PM. RECEIPT SHOWS THAT HE HAD CHECKED OUT AT 10:53 PM. HE TELLS ME THAT HE ENTERED MY CAR ABOUT 3 MINUTES LATER, BECAUSE IT WAS PARKED CLOSE TO THE STORE, HE LOADED THE SHOPPING BAGS INTO THE TRUNK OF THE CAR AND GOT IN AND STARTED THE CAR AND BACKED OUT FROM THE PARKING SPACE, AND THEN WENT FORWARD HE STATES IT WAS ABOUT NO MORE THEN 25 YARDS, WHEN HE NOTICED THAT THE CARS TRANSMISSION, AT FIRST HESITATED TO SHIFT, AND THEN MADE A SLIGHT JERK TO THE NEXT GEAR, THEN JERKED ONCE AGAIN SLIGHTLY. HE TELLS ME THAT HE THEN STOP THE CAR, AND STARTED AGAIN FORWARD, AND AT THIS TIME, HE DID NOT FEEL ANY PROBLEMS, SO I AGAIN STOPPED THE CAR, AND PUT IT INTO REVERSE. AND BACKED UP AT 4 MPH, HE DID NOT NOTICE ANY PROBLEMS. HE AGAIN STOPPED THE CAR, AND THEN DROVE AGAIN FORWARD AT 10 TO 15 MPH WITH NO PROBLEM TO HOME. 01/20/2015 I GOT INTO MY CAR WITH MY BOYFRIEND TO GO TO WORK, 915 AM. BOYFRIEND DRIVING. WE DROVE MY CAR OUT OF THE APARTMENT COMPLEX WHERE I RESIDE, AND DID NOT NOTICE A SHIFTING PROBLEM, UNTIL WE ENTERED THE STREET, AND THAT IS WHEN THE CAR HESITATE TO SHIFT UPON ACCELERATION, AND THE ENGINE REVVED UP LOUDLY, AND THEN JERKED INTO GEAR. AT THE FORD DEALERSHIP MY BOYFRIEND TOLD THE SERVICE ADVISER ABOUT THE ISSUES WITH THE CARS TRANSMISSION, AND HE WAS TOLD BY THE SERVICE ADVISER, THAT FORD KNOWS ABOUT THE ISSUE, AND HAD ISSUED A SERVICE BULLETIN. HE THEN WENT ON TO STATE THAT THE FORD SERVICE BULLETIN STATES THAT THE PROBLEM IS CAUSED MY A FAULTY TRANSMISSION CONTROL MODULE, AND ALSO A INTERNAL LEAK IN THE CLUTCH HOUSING ON THE TRANSMISSION, AND THAT FORD WILL ONLY REPAIR THE ISSUE AT 1,500 MILES, NOT BEFORE THAT TIME. HE ALSO STATED THAT THE TRANSMISSION COULD BE COMPUTER TUNED TO HELP STOP THE PROBLEM. *TR