NHTSA Complaint #10676438 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10676438
Vehicle 2013 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

THE DRIVER SIDE DOOR KEEPS READING DOOR AJAR EVEN THO THE DOOR IS CLOSED. IT HAPPENS NOT ONLY WHEN THE CAR IS OFF AND WE GO TO LOCK IT, BUT WHILE WE ARE DRIVING AS WELL. IN THE MIDDLE OF DRIVING THE CAR WILL BEGIN TO MAKE ALERT SOUNDS, THE LIGHTS WILL COME ON, AND IT WILL ALERT US TO PUT THE CAR INTO PARK. WHEN WE DO PARK AND GO TO LOCK THE CAR, THE DOME LIGHTS STAY ON UNTIL THE TIMER SHUTS THEM OFF BECAUSE IT IS STILL REGISTERING THE DOOR AS AJAR. MY MAIN CONCERN WITH THIS PROBLEM IS THAT WE HAVE A NEWBORN AND THE SAFETY ISSUES WITH DRIVING THIS VEHICLE WHILE ALERTS ARE GOING OFF IS VERY TROUBLESOME. I HAVE SET AN APPOINTMENT UP WITH THE FORD DEALERSHIP TO LOOK AT THE DOOR, BUT AFTER REVIEWING THE GROSS NUMBER OF COMPLAINTS ABOUT THIS SAME ISSUE, IT IS MIND BLOWING TO ME THAT FORD HAS NOT STEPPED UP AND ADDRESSED THIS ISSUE YET. HOW ARE YOU SUPPOSE TO FEEL COMFORTABLE DRIVING IF THE CAR IS CONSTANTLY ALERTING AND TELLING YOU THAT YOUR DRIVER DOOR IS OPEN? *TR

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