NHTSA Complaint #10676227 — 2013 FORD EDGE

THE SYSTEM IS SHOWING A "DOOR AJAR" ALARM, DRIVERS FRONT DOOR. INITIALLY I THOUGHT IT WAS JUST BECAUSE I DID NOT CLOSE THE DOOR ENOUGH SO I JUST OPENED IT, AND PULLED A LITTLE HARDER AND THE ALARM WENT AWAY. I DROVE THE CAR FOR A FEW DAYS AND ONE MORNING WHEN IT WAS FROSTY I CLOSED THE DOOR AND THE "DOOR AJAR" ALARM POSTED AGAIN. I OPENED THE DOOR AND CLOSED IT SEVERAL TIMES AND THE ALARM WENT AWAY. FROM THIS I THOUGHT THE STRIKER NEEDED TO BE ADJUSTED, I THOUGHT, "HOW IS IT POSSIBLE THAT THE DOOR SWITCH COULD HAVE FAILED ON A VEHICLE THAT IS ONLY 1.5 YEARS OLD?". I DROVE THE CAR FOR A FEW MORE DAYS AND AT THIS POINT THE ALARM WAS POSTING ABOUT 50% OF THE TIME. AROUND THE BEGINNING OF DECEMBER THE ALARM BEGAN POSTING ALL THE TIME. NOW, IT POSTS NEARLY 95% OF THE TIME WITH ONLY A FEW TIMES WHERE IT DOES NOT. THE ISSUE WITH THIS ALARM IS TWOFOLD: 1) IT KEEPS THE DOME LIGHTS ON BECAUSE THE SYSTEM DOES NOT SEE THAT THE DOOR IS CLOSED WHEN YOU GET OUT OF THE CAR AND LOCK IT, THUS THE TIMER MUST TIME OUT (AROUND 20 MINUTES) AND THE LIGHTS TURN OFF. 2) THIS PREVENTS THE DOORS FROM BEING LOCKED WHILE DRIVING. THE LAST ONE IS THE ONE THAT I HAVE A PROBLEM WITH BECAUSE THIS, TO ME, IS A SAFETY CONCERN. *TR