NHTSA Complaint #10672353 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10672353
Vehicle 2013 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 62,889 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

THE DOOR AJAR SENSOR WENT ON. WHEN THAT GOES ON WHEN BACKING UP YOU CAN'T SEE BECAUSE THE DOME LIGHTS STAYS ON CAUSING A DANGEROUS SITUATION. IT CREATES A GLARE MAKING IT HARD TO SEE WHAT IS BEHIND YOU. THE DOME LIGHT WILL FINALLY SHUT OFF WHEN YOU GO FORWARD WHEN A CERTAIN SPEED IS MEET. ALSO WHEN THE DOME LIGHT IS ON BECAUSE OF THE SENSOR IT WILL NOT LOCK THE DOOR. THIS SENSOR ON MY CAR WAS CLEANED ON 7/31/14 BY A FORD DEALER. THIS ONLY LASTED ABOUT SIX MONTH AND I JUST HAD IT THE DOOR LATCH REPLACED ON 1/13/15 BECAUSE OF THE SAME PROBLEM. RECENTLY I WAS STUCK IN TRAFFIC BECAUSE A SNOW STORM IN WHICH IT TOOK ME 2-1/2 HOURS TO GET HOME. MY TYPICAL COMMUTE HOME IS 45 MINUTES. WHILE I WAS IN TRAFFIC 5:00 PM ON 1/8/15 THE DOOR AJAR SENSOR CAME ON. THE TRAFFIC WAS MOVING SLOW, MY DOME LIGHT CAME ON AND STAYED ON FOR OVER AN HOUR WHICH CREATING A GLARE WHILE DRIVING. IT WOULD NEVER SHUT OFF BECAUSE I NEVER REACHED THE FORWARD SPEED FAST ENOUGH TO TURN IT OFF, ALSO EVERY TIME I LET MY FOOT OFF THE BREAK A BELL WOULD SOUND. I HAVE SPOKEN TO OUR LOCAL FORD DEALER AND THEY SAID THEY CAN'T DO ANYTHING ABOUT THIS UNTIL FORD ISSUES A RECALL. IT IS DOCUMENTED ALL OVER THE INTERNET THAT THIS IS A COMMON PROBLEM WITH FORD EDGES. I FEEL THAT WITH THE GLARE CAUSED BY THE DOME LIGHT STAYING ON CREATES A HAZARD TO BOTH ME AND MY FAMILY AND FORD SHOULD HAVE THE RESPONSIBILITY TO DO SOMETHING ABOUT THIS. *TR

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