NHTSA Complaint #10659619 — 2007 CHEVROLET HHR

WE TOOK OUR 2007 CHEVROLET HHR INTO THE DEALERSHIP AS THE RECALL NOTICED PRESCRIBED. MY WIFE WAITED 1 1/2 HOURS FOR THE REPAIR. THE DEALER SHIP PERSONNEL RETURNED ASKING MY WIFE FOR THE, QUOTE: "OLD KEYS BECAUSE THEY WILL NO LONGER WORK AFTER THE REPAIR" THEN HANDING HER A NEW SET OF KEYS AFTER SURRENDERING THE OLD KEYS. WHEN MY WIFE RETURNED HOME THE IGNITION SWITCH STILL DID NOT WORK AS THE SWITCH TUMBLER WOULD NOT RELEASE THE KEY IN THE PARK POSITION AS BEFORE THE "FAULTY IGNITION SWITCH HAD BEEN REPLACED". I STILL HAD ONE OF THE ORIGINAL IGNITION KEYS , AS TOLD BY THE DEALERSHIP "IT WOULDN'T WORK"... I PLACED THE OLD KEY IN THE IGNITION SWITCH AND IT STARTED THE CAR. IT WOULD NOT RELEASE THE OLD KEY AS BEFORE THE "R&R". ALL WE RECEIVED IMO WAS A NEW SET OF KEYS & FALSE HOPE THAT THE GENERAL MOTORS DEFECTS HAD BEEN RESOLVED. THE HHR STILL HAS THE SAME DEFECTS AS IT DID BEFORE TAKING IT TO THE DEALERSHIP. (SMOKE & MIRRORS NO RESOLVE). *TR