NHTSA Complaint #11494735 — 2007 CHEVROLET HHR

The contact owns a 2007 Chevrolet HHR. The contact stated while driving at various speeds between 30-65 MPH, the steering wheel became extremely difficult to steer and the vehicle lost electrical power. The contact stated that she would veer to the side of the road or park the vehicle whenever the failure occurred. There was no warning light illuminated. Additionally, the contact stated that upon attempting to restart the vehicle and inserting the key in the ignition switch, the vehicle failed to start. The contact stated that she continually turned the key in the ignition switch until the vehicle restarted. The contact stated that the failure had been reoccurring increasingly and the vehicle failed to restart after several attempts. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under an NHTSA Campaign Number: 14V171000 (Electrical System) however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.