NHTSA Complaint #11496417 — 2007 CHEVROLET HHR

The contact owns a 2007 Chevrolet HHR. The contact stated while exiting the driveway of a restaurant, the steering wheel failed to respond as needed. The contact turned off the vehicle. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. There were unknown warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the alternator and battery needed to be replaced. The vehicle was then towed to a second independent mechanic who informed the contact that the key was stuck in the ignition switch and the electrical system was burned. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 144,000.