NHTSA Complaint #10633402 — 2012 HONDA CR-V
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10633402 |
| Vehicle | 2012 HONDA CR-V |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 9,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I BOUGHT THE 2012 CRV EX IN DEC 2012. THERE HAVE BEEN MULTIPLE FAILURES IN MY CAR AC DIED, VIBRATIONS, BATTERY DIED WHILE DRIVING. THE FOLLOWING IS THE MAJOR INCIDENT WHICH OCCURRED IN MY CAR. WHILE DRIVING AT AROUND 40 MILES, THE STEERING OF THE CAR STOPPED RESPONDING AND STARTED RESPONDING AFTER FEW SEC AND THEN WENT BAD. I STOPPED MY CAR CAUTIOUSLY, MISSED HITTING THE CAR IN FRONT OF ME. TOOK ON THE SIDE OF THE STREET AND TRIED TO MOVE BACK AND FORTH. AFTER 10 MINS AND LOT OF HONKS FROM OTHER CAR IT STARTED RESPONDING. WHILE THIS THING WAS GOING ON MY WIFE TOOK THE VIDEO. TOOK IT TO THE DEALERSHIP SLOWLY DRIVING AND THE DEALER SAID THERE IS NO ISSUE IN THE CAR AND I CAN TAKE THIS AWAY. SCARED TO DEATH, I ASKED DEALER THAT I WILL NOT TAKE THE CAR BACK AND SENT HIM THE VIDEO OF MY CAR BY UPLOADING IT ON YOU TUBE. AS SOON AS THEY SAW THE VIDEO, AS USUAL IT BECAME A SAFETY CONCERNS AND HE THEN DID NOT WANT ME TO TAKE THE CAR BACK. THEY FOUND SOME ISSUE AND FIXED IT AFTER KEEPING THE CAR FOR TWO DAYS. NO ISSUES WITH THE STEERING SINCE THEN BUT MY AC DIED SUDDENLY NOW. I TOOK MY CAR OVER 15 TIMES TO DEALERSHIP IN 1 YEAR OF NEW PURCHASE. OPENED A CASE WITH HONDA CUSTOMER SERVICE AND THEY SAID "THIS IS WHAT WARRANTY IS FOR". GOOD GOING HONDA. I AM NEVER GOING TO BUY ANY CAR IN FUTURE FROM THEM. THEY BELIEVE THEIR PRODUCT IS BERY GOOD AND SO THEY DO NOT DEAL PROPERLY WITH ANY PROBLEM THEY HAVE IN THE CARS. I STILL HAVE THE YOUTUBE VIDEO, I CAN SHARE THAT IF IT IS OF SOME USE TO ANYONE ELSE. *TR
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