NHTSA Complaint #11537934 — 2012 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11537934
Vehicle 2012 HONDA CR-V
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

While I was driving the car, an indicator with "Battery" symbol showed up on the monitor. All off a sudden I see all the lights went ON/OFF and I couldn't steer the wheel. The Power Steering stopped working and the car was running. Since I was near a 4-way stop sign, I managed to pull my car on the side without an accident. Then I got roadside assistance to tow my car to a mechanic shop. They said the "Alternator" need to be replaced. I did that and went for a "Battery" checkup based on the indicator. The battery was good. It would have been a life threatening incident if I were somewhere on a highway. I wanted to make sure this is taken care seriously by the manufacturer and find a fix. Because it just impacts all electrical things and we can't steer the car!

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