NHTSA Complaint #11547640 — 2012 HONDA CR-V

In July of this year, I took a 20 minute drive with my kids and then went to a bagel shop. I tried to turn on the car and it acted like the battery had been drained. I got a jump, had my battery tested, and it was fine. A week later, it started happening nearly any time I took a short trip, and I needed to purchase a portable jump starter. I then had my alternator and battery tested again, and both were in working condition and passed. On September 12th, 2023, as I was pulling into my driveway, my power steering locked up on and off and I could not turn my car once it was in my driveway. I turned it off and it would not restart again (like I had left my lights on all night). I jumped it and let it run for an hour. I rode it around the block and it seemed fine, but I took it to a shop that I trust. They informed me that my alternator was only charging my battery when my high beam lights were on and that there was a service bulletin by Honda regarding a software update to the PCM if this occurred. Honda charged me $189 to have the software updated, and I needed a new battery because the faulty charging circuit fried a battery that I got this year. This should be a mandatory recall because if my kids and I were driving and my power steering locked like that on a highway, we could have been killed. If you had an actual recall on this, you could actually possibly save many lives on this popular vehicle!!!