NHTSA Complaint #11718377 — 2012 HONDA CR-V

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11718377
Vehicle 2012 HONDA CR-V
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Due to excessive corrosion the spring/strut broke while driving. The tire is off at an angle and could have come completely off endangering the driver and other drivers. There was no warning light or any other indication that this was going to happen. The car was taken to a local garage and at the insistence of Honda, it was also towed to a Honda dealership. Both locations deemed the car irreparable and a total loss due to excessive rust and corrosion. Honda has been contacted multiple times and refuses to acknowledge any issues. Even though we were given a case number, there hasn't been any closure to the case.

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