NHTSA Complaint #11695496 — 2012 HONDA CR-V

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11695496
Vehicle 2012 HONDA CR-V
Component SUSPENSION
Date of Incident
Date Filed
Mileage 188,100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

The contact owns a 2012 Honda CR-V. The contact stated that while driving at an undisclosed speed, the contact became aware of an abnormally loud sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact stated that while performing an inspection of the vehicle, the contact became aware of severe corrosion on the forward mount of the rear trailing arm mounts on the driver’s and passenger’s sides. The vehicle was taken to the dealer, where it was confirmed that the forward mount of the rear trailing arm mounts on the driver’s and passenger’s sides was severely corroded. In addition, the contact was informed that the corrosion was so severe that the vehicle was not repairable. The contact referenced an unknown recall; however, the VIN was not included. The contact was informed that the VIN was one month off from being included in the recall. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 188,100.

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