NHTSA Complaint #11506768 — 2012 HONDA CR-V

I am writing this letter to place a COMPLAINT against the total lack of Honda not providing parts for car repair. I have a 2012 Honda CRV that the Electronic Steering Gear has failed. I was told by a dealers Parts Department that this part 53601T0AA01 is not available anywhere in the USA. They couldn’t understand why the part is unavailable as it is not part of the Port holdup situation. To date, my car has been in the shop for 3 weeks waiting for this part from Honda. Monday I was told the part might arrive in the middle of March! In the meantime, 6+ weeks later I have no car. My complaint is that this Power Steering Gear has for years been a dangerous problem on Honda vehicles. The potential dangerous crisis is that when this part fails you cannot steer your car or drive it. So, imagine driving 70 mph on a freeway and lose power steering. Of course, the Manuel indicates the vehicle just goes to manual steering. In real time, this manuel operation makes it extremely difficult to turn the wheel right or left. And if you continue to drive it without repair you could more damage to the vehicle. Why this has not been a recall problem is beyond me. Not only is the cost of the part is ridiculous at $1700+ with an additional cost of labor $1500+. Something must be done about Honda not providing parts for car repair. Especially an issue that is so dangerous to car owners. I’m guessing the Honda excuse now is tied to Ukraine. I have trouble believing that’s the only country that provides auto parts.