NHTSA Complaint #10632461 — 2012 HONDA CR-V

WHILE DRIVING LESS THAN 30 MPH, THE POWER STEERING FAILED ON TWO OCCASIONS WITH MY 2012 HONDA CRV. IT BECAME VERY DIFFICULT TO TURN THE WHEEL AND THE POWER STEERING INDICATOR LIGHT WAS ON, AND THE ONLY THING I COULD REALLY DO IS STOP IN THE MIDDLE OF THE STREET. WHEN I TURNED OFF THE VEHICLE AND RESTARTED IT, THE STEERING WORKED FINE AGAIN. THE SAME THING HAPPENED AGAIN ABOUT ONE WEEK LATER. I TOOK IT TO MY HONDA DEALER IN INVER GROVE HEIGHTS, MN, TO HAVE IT CHECKED. THEY COULD SEE FROM THE TWO CODES THAT SOMETHING HAPPENED BUT COULD NOT FIND ANYTHING WRONG. THEY CONTACTED HONDA, WHO INDICATED IT COULD HAVE SOMETHING TO DO WITH THE BATTERY CONNECTION SO THEY CHECKED/REPLACED THE GROUNDING WIRE TO THE BATTERY AND ALSO CHECKED ALL OF THE CONNECTIONS. I PREVIOUSLY HAD PROBLEMS WITH THE BATTERY ABOUT 6 MONTHS AFTER GETTING THE NEW VEHICLE. I HAD TROUBLE WITH THE VEHICLE STARTING EVEN IN THE GARAGE. I HAD IT INTO THE DEALERSHIP AT LEAST THREE DIFFERENT TIMES WHEN THEY DETERMINED I HAD A BAD BATTERY. AFTER THEY REPLACE THE BATTERY, I DID NOT HAVE ANY PROBLEMS WITH IT STARTING AGAIN. IT MAKES ME WONDER IF THE PREVIOUS BATTERY ISSUE AND THE STEERING ISSUE COULD BE RELATED I HAVE ONLY BEEN DRIVING IT A FEW DAYS, BUT IT HAS NOT HAPPENED AGAIN AS YET. IF IT HAPPENS AGAIN, I WILL TAKE THE VEHICLE TO MY HONDA DEALER AND UPDATE THIS COMPLAINT. HAVING STEERING FAILURE IS OBVIOUSLY A VERY SERIOUS SAFETY ISSUE, WHICH I AM VERY CONCERNED ABOUT. *TR