NHTSA Complaint #10608730 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10608730
Vehicle	2013 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	July 3, 2014
Date Filed	July 7, 2014
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

I HAVE BEEN HAVING ISSUES WITH THE DRIVER'S "DOOR AJAR" BEING ON CONSTANTLY. THE DOOR IS CLEARLY SHUT; HOWEVER, THERE IS A CONSTANT BEEPING WARNING THAT THE DOOR IS OPEN. DUE TO THIS WARNING, THE CAR WILL NOT ALLOW FOR THE DOORS TO BE LOCKED WHEN THE CAR IS IN MOTION. THIS IS A MAJOR CONCERN HAVING TWO YOUNG CHILDREN. IN ADDITION TO THE SAFETY ISSUE MENTIONED ABOVE, THE DOME LIGHT IS NOW DELAYED FROM TURNING OFF UPON EXITING THE VEHICLE. TOOK THIS INTO THE DEALERSHIP AND THEY WANTED $500 TO FIX. THIS PAST WEEKEND, I AM NOW RECEIVING A WARNING THAT MY LIFTGATE IS OPEN AS WELL. I HAD NO SUCCESS AFTER ATTEMPTING TO CLOSE THE LIFTGATE MULTIPLE TIMES. THIS LOCK MECHANISM SEEMS TO HAVE A CLEAR ISSUE WHICH FORD IS HESITANT TO ADDRESS. I REALLY HOPE THEY GET THIS FIXED ASAP OR I WILL NOT BE PURCHASING FORD PRODUCTS AGAIN. *JS

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