NHTSA Complaint #10598261 — 2013 FORD EDGE

UPON CLOSING THE DRIVERS DOOR, THE CABIN LIGHTS REMAINED ON AND THE 'DOOR AJAR' INDICATOR LAMP WAS ILLUMINATED ON THE DASH. AFTER REPEATED OPENING AND CLOSING OF THE DOOR, THE PROBLEM WENT AWAY. THIS PROBLEM KEEPS HAPPENING ONCE OR TWICE A WEEK. ONE TIME THE PROBLEM OCCURRED WHILE DRIVING AT NIGHT, THE CABIN LIGHTS CAME ON AND STARTLED ME. THIS COULD HAVE CAUSED AN ACCIDENT DUE TO SUDDEN REDUCED VISIBILITY. I DID SOME RESEARCH AND IT IS A COMMON PROBLEM THAT FORD KNOWS ABOUT BECAUSE THEY HAVE A TECHNICAL SERVICE BULLETIN ON IT, TSB# 14-0083. THE REPAIR CONSISTED OF REMOVING THE INNER DOOR PANEL AND CLEANING THE ACTUATOR SWITCH. THE WARRANTY ON THIS CAR HAS EXPIRED, SO THE REPAIR COST ME $164.00. I THINK FORD SHOULD HAVE PAID FOR THIS IN FULL. WHY IS THIS NOT ON A RECALL? *JS