NHTSA Complaint #10593250 — 2002 MERCURY MOUNTAINEER POWER TRAIN

Complaint Details

ODI Number	10593250
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	February 3, 2014
Date Filed	May 21, 2014
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THE WHILE REVERSING AND TURNING LEFT OR RIGHT, THE REAR END OF THE VEHICLE WOULD SHUTTER. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSED TO A LOUD NOISE WHILE IN DRIVE OR REVERSE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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