NHTSA Complaint #10585063 — 2004 CHRYSLER PACIFICA

A FEW YEARS AGO WE WERE ADVISED BY MY MECHANIC THAT THE SUB FRAME WAS CORRODING/RUSTING AND THEY ADVISED THAT SHOULD NOT HAPPEN. AT THAT TIME, I CONTACTED CHRYSLER. THEY RECALLED SOME OF THE 04-05 VEHICLES THAT WERE MANUFACTURED DURING A 6 WEEK WINDOW ONLY; MY VEHICLE WAS MANUFACTURED OUTSIDE OF THE 6 WEEK WINDOW. TODAY WE WERE ADVISED THAT THE CAR IS COMPLETELY UNSAFE TO DRIVE AND I HAVE PICTURES, THE FRAME IS ALMOST COMPLETELY RUSTED OUT. NBC CHICAGO RECENTLY INVESTIGATED THE ISSUE (THE INVESTIGATION CAN BE FOUND ON GOOGLE). TWO INDIVIDUALS WITH THE SAME ISSUE AS ME WANTED CHRYSLER TO ADMIT THE UNSAFE PROBLEM AND THAT THEY HAD KNOWLEDGE OF IT PRIOR TO PURCHASING THE VEHICLES. BEFORE NBC INVESTIGATED, CHRYSLER REFUSED TO FIX THE CARS. AFTER THE PROGRAM RAN, CHRYSLER PAID TWO THE TWO INDIVIDUALS FEATURED ON THE SHOW TO HAVE THEIR SUB FRAMES REPLACED. THE OTHER 300+ PEOPLE THAT HAVE REQUESTED CHRYSLER FIX THE PROBLEM REMAIN WITHOUT RECOURSE. WHILE 300+ ARE AWARE OF THE PROBLEM, THERE ARE MANY THOUSANDS OF PEOPLE THAT ARE UNAWARE OF THE DANGEROUS PROBLEM. I AM HEREIN REQUESTING HELP IN GETTING CHRYSLER TO RECALL THE VEHICLE TO ADDRESS THE DANGEROUS SAFETY PROBLEM. THANK YOU FOR YOUR HELP. *TR