NHTSA Complaint #10874662 — 2004 CHRYSLER PACIFICA

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number	10874662
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	June 13, 2016
Date Filed	June 16, 2016
Mileage	59,694 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN STATED THAT THE CROSS MEMBER CRADLE WAS FRACTURED AND HAD A LARGE HOLE DUE TO CORROSION. WITHOUT THE CROSS MEMBER CRADLE, THE ENGINE WOULD FAIL TO REMAIN IN PLACE AND COULD CAUSE A CRASH WHILE DRIVING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,694.

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