NHTSA Complaint #10584620 — 2004 CHRYSLER PACIFICA

I WENT TO GET A FRONT END ALIGNMENT ON MY VEHICLE AND WAS INFORMED THAT MY VEHICLES SUB FRAME IS COMPLETELY RUSTED THROUGH. I WAS TOLD MY VEHICLE IS UNSAFE TO DRIVE AND THAT MY ENGINE COULD FALL OUT AT ANY TIME. I CALLED CHRYSLER AND WAS TOLD THERE ARE NO RECALLS ON MY CAR SPECIFICALLY AND THAT I WOULD HAVE TO PAY OUT OF POCKET FOR REPAIRS. I HAVE DONE SOME RESEARCH REGARDING THIS PROBLEM AND HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH MY MAKE MODEL AND YEAR VEHICLE. I CALLED CHRYSLER BACK AND WAS TOLD THERE WAS STILL NOTHING THEY COULD DO EVEN THOUGH THIS IS A KNOWN ISSUE. ONLY 6 WEEKS WORTH OF MY MAKE MODEL AND YEAR VEHICLE WERE RECALLED AND THAT MINE DID NOT FALL INTO THAT CATEGORY BECAUSE IT WAS BUILT 4 MONTHS PRIOR TO THE RECALL DATES. THIS PART SHOULD BE RECALLED AS THIS IS A COMMON PROBLEM AND AS MY MECHANIC POINTED OUT IT IS MOST DEFINITELY A DEFECT IN THE SUB FRAME. IF THE DEALER DOES NOT WISH TO RESOLVE THIS ISSUE I WILL BE CONTACTING A LAWYER. *TR