NHTSA Complaint #10579481 — 2005 DODGE GRAND CARAVAN LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10579481
Vehicle	2005 DODGE GRAND CARAVAN
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	March 5, 2014
Date Filed	April 13, 2014
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE POWER DOOR LOCKS OF MY 2005 DODGE GRAND CARAVAN ARE NOT ABLE TO BE OPENED USING THE DOOR SWITCH OR THE KEYFOB. THE ONLY WAY TO OPEN THE DOORS IS BY MANUALLY PULLING THE LOCK. ALSO, ONCE THE VEHICLE IS DRIVING THE LOCKS DO NOT CLOSE AT THE 18 MPH MARK AS STATED IN THE OPERATING MANUAL. I FEEL THIS IS A SAFETY ISSUE FOR MYSELF AND MY CHILDREN AND WOULD HOE THAT DODGE VALUES ITS CUSTOMERS ENOUGH TO SEE IT AS THAT TOO. AFTER SEARCHING ONLINE FOR A POSSIBLE CAUSE OR CURE I STUMBLED UPON A TSB (08-040-04) ISSUES REGARDING THIS ISSUE. A SIMPLE TSB IS NOT ENOUGH TO RESOLVE THIS ISSUE. CUSTOMERS SHOULD NOT BE CHARGED TO REPAIR A KNOWN PROBLEM WITH A DODGE VEHICLE. *JS

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#11416081 — May 11, 2021 — TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER DOOR LOCKS FAILED TO OPERATE AS NE...

#11102020 — June 15, 2018 — TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED WITHOUT...

#10790194 — November 13, 2015 — TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. AFTER EXITING THE VEHICLE, THE CONTACT ATTEMPTED TO LOCK THE DOORS A...

#10663199 — December 9, 2014 — THE AUTOMATIC LOCK SYSTEM ON MY 05 DODGE GRAND CARAVAN DOESN'T WORK, WITH THE KEY FOB OR WHEN PUSHING THE AUTOMATED L...

#10652538 — November 4, 2014 — ELECTRIC LOCKS FAIL. AFTER R&R A FUSE THE LOCKS WOULD WORK FOR A PERIOD OF TIME THEN FAIL AGAIN. REPEAT. *TR

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