NHTSA Complaint #10790194 — 2005 DODGE GRAND CARAVAN LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10790194
Vehicle	2005 DODGE GRAND CARAVAN
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	March 1, 2014
Date Filed	November 13, 2015
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. AFTER EXITING THE VEHICLE, THE CONTACT ATTEMPTED TO LOCK THE DOORS AND THE LOCKS FAILED TO ENGAGE. THE CONTACT HAD TO REMOVE THE I.O.D FUSE FROM THE FUSE BOX AND RESET THE COMPUTER IN ORDER FOR THE LOCKS TO ENGAGE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE.

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