NHTSA Complaint #11102020 — 2005 DODGE GRAND CARAVAN STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11102020
Vehicle	2005 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY:DOOR
Date of Incident	June 12, 2018
Date Filed	June 15, 2018
Mileage	163,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR AUTOMATICALLY BY DEPRESSING THE SLIDING DOOR BUTTON; HOWEVER, IT FAILED TO CLOSE THE DOOR. THE CONTACT HAD TO CLOSE THE DOOR MANUALLY. THE VEHICLE WAS TAKEN TO TITUSVILLE CHRYSLER JEEP DODGE (5600 U.S. 1, TITUSVILLE, FL 32780, (321) 268-8970) WHERE IT WAS DIAGNOSED THAT THE MOTOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000. THE VIN WAS NOT AVAILABLE.

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