NHTSA Complaint #10631730 — 2005 DODGE GRAND CARAVAN

THE LEFT SIDE REAR SLIDING DOOR STOPPED WORKING IN JUNE 2013 BY ONLY OPENING ABOUT 3 INCHES AND STOPPING, THEN LATER STARTED NOT UNLOCKING AUTOMATICALLY. YOU THEN HAD TO EITHER PULL THE DOOR OPEN OR PULL IT SHUT. IN JULY OF 2014 THE RIGHT SIDE REAR SLIDING DOOR STOPPED WORKING AND UNLOCKING AUTOMATICALLY. WE ACTUALLY STARTED HAVING PROBLEM WITH IT SHORTLY AFTER WE BOUGHT IT IN APRIL 2005. IF YOU HAD IT OPEN, IT WOULD OCCASIONALLY NOT CLOSE AT ALL EVEN MANUALLY UNTIL YOU PULLED ON IT FOR A WHILE. WE TOOK IT TO THE DEALER MORE THAN ONCE AND THEY SAID NOTHING WAS WRONG WITH IT. NOW, BOTH HAVE TO BE MANUALLY UNLOCKED AND ON OCCASION THE RIGHT SIDE WILL OPEN AUTOMATICALLY AFTER YOU MANUALLY UNLOCK IT. NEITHER OF THE REAR SLIDING DOORS LOCK OR UNLOCK AUTOMATICALLY WITH THE BUTTON ON THE HEADLINER, THE AUTOMATIC BUTTON ON THE DOOR, OR WITH THE KEY. THE LEFT DOOR DOES NOT EVEN WANT TO OPEN MANUALLY FROM THE INSIDE. THIS GETS SCARY WHEN YOU HAVE A BABY SEAT ON THE OTHER SIDE AND OTHERS HAVE LEFT THE VEHICLE BEFORE YOU AND YOU HAVE NO ONE TO OPEN THE DOOR AND ARE UNABLE TO CLIMB OVER THE FRONT SEATS DUE TO HEALTH ISSUES. WHEN WE BOUGHT THE VAN WE WERE SHOWN AT THE DEALER HOW THE DOORS WOULD STOP IF THERE WAS A HAND, FOOT, OR SOMETHING IN THE DOORWAY TO AVOID INJURY, SO COULD THE MECHANICALS THAT WORK THIS BE AT FAULT?? WE NEVER WANTED TO TRY THIS TO SEE, BUT THIS IS ABOUT WHERE THE DOOR STOPS WORKING ON THE LEFT SIDE. I NOTICED THAT THERE ARE MANY, MANY COMPLAINTS ABOUT THESE DOORS NOT WORKING. I BELIEVE THIS TO BE A SAFETY ISSUE AND CANNOT UNDERSTAND WITH ALL THE COMPLAINTS WHY THIS ISSUE HAS NOT BEEN ADDRESSED BY CHRYSLER. TO BE HONEST WE HAVE HAD MULTIPLE ISSUES WITH THIS VAN SINCE WE BOUGHT IT AND SPOKE TO LOTS OF PEOPLE WITH THE SAME COMPLAINTS. WE FEEL THERE NEEDS TO BE A RECALL. *TR