NHTSA Complaint #11416081 — 2005 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER DOOR LOCKS FAILED TO OPERATE AS NEEDED, WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE DOOR WAS THE ONLY DOOR THAT COULD BE OPENED MANUALLY WITH THE KEY. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT UPON DISCONNECTING THE BATTERY, THE SYSTEM WOULD RESET AND RESUME NORMAL OPERATION. THE CONTACT ATTEMPTED THE PROCEDURE TWICE HOWEVER, THE FAILURE RESUMED SOON AFTER THE RESET. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.