NHTSA Complaint #10562871 — 2014 FORD ESCAPE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 10562871
Vehicle 2014 FORD ESCAPE
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

THIS IS THE 3RD TIME WHEN THE WINDSHIELD WIPER HAS FAILED FOR MY NEW 2014 FORD ESCAPE. THE PASSENGER SIDE WIPER DID NOT MOVE WHEN TURN ON THE WIPER AND THE DRIVER SIDE WILL MOVE ONCE AND STUCK AT THE UP RIGHT POSITION. AFTER IT GOT STUCK, IT'LL NOT RESPOND TO ANY WIPER CONTROLS. I SHUT DOWN MY ENGINE AND THE WIPER THEN RETRACTED TO THE OFF POSITION. SENT THE CAR TO THE DEALER LAST SATURDAY BUT NOTHING WAS DONE SINCE THEY COULDN'T REPLICATED THE PROBLEM. *TR

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