NHTSA Complaint #10558382 — 2002 MERCURY MOUNTAINEER VISIBILITY/WIPER

Complaint Details

ODI Number	10558382
Vehicle	2002 MERCURY MOUNTAINEER
Component	VISIBILITY/WIPER
Date of Incident	January 3, 2014
Date Filed	January 3, 2014
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

MY HUSBAND WENT OUT TO WIPE OFF THE CARS OF SNOW THIS MORNING IN OUR DRIVEWAY, AND WENT TO OPEN THE BACK WINDOW OF OUR 2002 MERCURY MOUNTAINEER TO GET SOMETHING OUT. WHEN HE WENT TO CLOSE THE WINDOW, EVEN BEFORE HE ACTUALLY CLOSED IT, THE WINDOW EXPLODED AND SHATTERED EVERYWHERE. NO FORCE OR ANYTHING WAS USED IN CLOSING THE WINDOW, JUST A SUDDEN EXPLOSION OF GLASS. *TR

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