NHTSA Complaint #10552167 — 2004 CHRYSLER PACIFICA

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number	10552167
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	November 13, 2013
Date Filed	November 13, 2013
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

YET ANOTHER 2004 CHRYSLER PACIFICA WITH A SUB FRAME CRADLE ASSEMBLY THAT IS COMPLETELY RUSTING OUT. THE VEHICLE HAS BEEN DEEMED VERY DANGEROUS UNSAFE TO DRIVE. I HAVE THREE KIDS UNDER SEVEN, SO I AM GLAD I WAS ABLE TO FIND THE PROBLEM BEFORE A LIFE-CHANGING CATASTROPHE. VERY DISAPPOINTED IN CHRYSLER. GIVEN THAT CHRYSLER HAS PUT SUCH NARROW PARAMETERS ON THE RECALL, THIS CAR IS NOT WITHIN THEIR GUIDELINES OF THE RECALL. THIS WILL BE THE LAST CHRYSLER PURCHASE EVER. I HAD NUMEROUS RELIABILITY ISSUES WITH A JEEP CHEROKEE AND GRAND CHEROKEE TOO. MY WORD WILL SPREAD TO AVOID CHRYSLER ALTOGETHER, ANYTIME AND EVERY TIME CARTALK COMES UP IN CONVERSATION. *TR

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