NHTSA Complaint #10543536 — 2011 FORD FOCUS LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10543536
Vehicle	2011 FORD FOCUS
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	September 1, 2013
Date Filed	September 13, 2013
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER AND PASSENGER'S SIDE DOOR LOCKS FAILED TO UNLOCK. THE CONTACT WAS ABLE TO EXIT THE VEHICLE THROUGH A WINDOW. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 12/04/13*LJ THE DEALER DID NOT KNOW WHAT THE PROBLEM WAS. HOWEVER, THEY WERE ABLE TO UN-LOCK THE DOORS. BUT, ADVISED HER NOT TO LOCK THEM AGAIN. UPDATED 12/4/13

Related Complaints for the 2011 FORD FOCUS

Other LATCHES/LOCKS/LINKAGES Complaints

#11139685 — October 11, 2018 — TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK. YEARS LATER...

#11001929 — June 28, 2017 — TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHEN THE DRIVER WAS ATTEMPTING TO UNLOCK THE DOORS, THE FRONT LOCKS AUTOMATIC...

#10661896 — December 3, 2014 — LOCKING MECHANISM FOR TRUNK FAILED. NO LONGER POPS OPEN.....DEALER STATES THE REPAIR WILL COST $250. *JS

#10638670 — September 24, 2014 — TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE POWER LOCKS ON ALL FOUR DOORS MALFUNCTIONED. THE ...

#10604900 — June 21, 2014 — THE DOORS ARE LOCKING IT WON'T UNLOCK WITH THE KEY I'VE CALLED A LOCKSMITH. I'VE HAD TO CRAWL OUT THE WINDOW TWICE SA...

Recent Complaints for the 2011 FORD FOCUS

#11689468 — STEERING — September 24, 2025 — The contact owns a 2011 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel...

#11605773 — UNKNOWN OR OTHER — August 1, 2024 — I hit an animal in my way to work as I reported the accident to my insurance company they were going to cover the par...

#11605320 — UNKNOWN OR OTHER — July 30, 2024 — I did not crash the vehicle I bought it preowned

#11574454 — STEERING — February 28, 2024 — My car made grinding sounds when turning the steering wheel. My mechanic found a leak on Power Steering Pump & replac...

#11571215 — STRUCTURE:BODY — February 10, 2024 — Door latches inoperable. Cannot open from outside the vehicle. Passenger side front and both back doors. Back door pa...