NHTSA Complaint #10531823 — 2013 FORD EDGE

I BOUGHT MY USED FORD EDGE WITH LESS THAN 20000 MILES. I WAS EXCITED TO HAVE A SONY MEDIA CENTER, IT HAD GREAT SOUND. BUT I'VE HAD PROBLEMS WITH IT FROM THE BEGINNING AND CONTINUE TO HAVE ISSUES. WITH BLUETOOTH MY PHONE WILL NOT CONNECT OR LOOSE CONNECTION FOR NO REASON. THE OTHER DAY IT MADE A PHONE CALL WITHOUT ANY COMMANDS, AND NO I DO NOT HAVE VOICE REC. SET UP OR ON. EVEN WHEN I USE THE SYS TO START A PHONE CALL, IT 'CALL FAILS' OR I WILL BE ON THE LINE, BUT HEAR NOTHING. I DON'T TALK MUCH IN MY CAR, I DON'T KNOW WHO IS LISTENING. LOL ALSO I HAVE A SCREEN TO THE RIGHT OF MY DASH & IT DOES NOT CORRELATE WITH MY MAIN SCREEN. WHEN I REQUEST TO MAKE A 'QUICK CALL' OFF MY STEERING WHEEL IT HAS A DIFFERENT LIST THEN MY MAIN SCREEN. SO DUMB!! I ALSO USE AN IPOD VIA USB. AND WHEN I TURN OF THE CAR AND TURN IT BACK ON THE SYS DOES NOT GO BACK TO THE IPOD, ONLY THE RADIO TURNS ON. THEN I HAVE TO MANUALLY TELL THE SYS TO CONNECT TO THE IPOD AND REDO MY SELECTIONS/RANDOMS. WHICH TAKES FOREVER TO GO THROUGH THE PROPS. THE SONY SYS SUCKS!!! ONE LAST THING, I WOULD LOVE IF I HAD A BACK WINDOW INSTEAD OF JUST A DOOR. I MISS THAT, WHY DID THEY GET RID OF THAT? *TR