NHTSA Complaint #10508519 — 2003 MERCURY SABLE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10508519
Vehicle	2003 MERCURY SABLE
Component	SUSPENSION
Date of Incident	April 13, 2013
Date Filed	April 17, 2013
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER'S SIDE TIRE EXPLODED DUE TO THE FRACTURED COIL SPRING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE BOTH FRONT COIL SPRINGS WERE REPLACED. ALSO, THE FRONT PASSENGER'S SIDE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

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