NHTSA Complaint #10561182 — 2003 MERCURY SABLE

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE TIRE EXPLODED DUE TO A FRACTURED COIL SPRING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH FRONT CLOCK SPRINGS, THE COIL SPRINGS, AND THE STABILIZER SPRING BAR NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ON THE FRONT DRIVER'S SIDE SEVERAL MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 91,000.