NHTSA Complaint #10496448 — 2005 DODGE GRAND CARAVAN LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10496448
Vehicle	2005 DODGE GRAND CARAVAN
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	June 27, 2008
Date Filed	February 5, 2013
Mileage	63,254 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

POWER DOOR LOCKS STOPPED WORKING. I FOUND ARTICLES ONLINE TO DISCONNECT BATTERY AND RECONNECT AT WHICH TIME THE ISSUE WENT AWAY. AFTER A WEEK OR SO THE LOCKS STOPPED WORKING AGAIN. I WENT TO THE DEALER AND THEY INFORMED ME THAT I NEEDED TO MICROCODE UPDATE TO CORRECT THE ISSUE. SINCE MY MILEAGE WAS ABOVE 36K THERE WAS A $175 FEE. I REFUSED TO PAY IT SINCE THE CAR WAS UNDER 3 YEARS OLD AND IT WAS A COMPUTER ISSUE. I CONTACTED DODGE AND THEY REFUSED TO WAIVE THE FEE. THE CAR IS NOW 8 YEARS OLD AND DODGE HAS NOT RELEASED THE UPDATED MICROCODE TO ANY SERVICE COMPANIES AND ONLY ALLOWS DEALERSHIPS TO UPDATE THE MICROCODE WHERE MOST WILL UPGRADE FOR FREE. I BELIEVE THIS IS DONE INTENTIONALLY TO CHARGE CURRENT DODGE OWNERS FOR POOR ENGINEERING. *TR

Related Complaints for the 2005 DODGE GRAND CARAVAN

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#11416081 — May 11, 2021 — TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER DOOR LOCKS FAILED TO OPERATE AS NE...

#11102020 — June 15, 2018 — TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED WITHOUT...

#10790194 — November 13, 2015 — TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. AFTER EXITING THE VEHICLE, THE CONTACT ATTEMPTED TO LOCK THE DOORS A...

#10663199 — December 9, 2014 — THE AUTOMATIC LOCK SYSTEM ON MY 05 DODGE GRAND CARAVAN DOESN'T WORK, WITH THE KEY FOB OR WHEN PUSHING THE AUTOMATED L...

#10652538 — November 4, 2014 — ELECTRIC LOCKS FAIL. AFTER R&R A FUSE THE LOCKS WOULD WORK FOR A PERIOD OF TIME THEN FAIL AGAIN. REPEAT. *TR

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