NHTSA Complaint #10495064 — 2012 DODGE RAM 5500

TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT DIFFERENT SPEEDS, THE VEHICLE WOULD NOT STAY IN THE LANE AND THE STEERING PULLED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED DAYS LATER AND WAS TAKEN TO THE DEALER FOR ANOTHER DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 580.